Support

Need help? Email vectracamera@gmail.com with your iPhone model and iOS version.

Which iPhones are supported?

Any iPhone that runs iOS 17.6 or later and records 10-bit HDR video (iPhone 12 and later). iPhone 15 Pro and later record natively in Apple Log. Other models record 10-bit HLG, which Vectra converts to the log profile you choose.

Where are my clips?

By default in the Files app under On My iPhone → Vectra (change this under Settings → Media → Save to, which can also send clips to Photos). Each .mov sits next to a .gcsv file with the same name. Copy both to your computer together.

Which log profile should I pick?

Match the camera you are cutting with: LogC3 or LogC4 for ARRI, S-Log2 or S-Log3 for Sony, C-Log, C-Log2 or C-Log3 for Canon, V-Log for Panasonic, BMD Film Gen 5 for Blackmagic, D-Log for DJI, F-Log2 for Fujifilm, L-Log for Leica, N-Log for Nikon, Apple Log for Apple's own workflow. Then apply that camera's standard LUT or colour-managed transform in your grading app. Files are tagged BT.2020 so editors read the colour correctly.

How do I stabilise footage in Gyroflow?

Open the .mov in Gyroflow 1.6.3 or later. It picks up the motion data embedded in the file, or you can load the matching .gcsv. In-camera stabilisation is always off in Vectra so the gyro data describes the image exactly.

Why don't some resolutions or frame rates appear?

Vectra only offers what the selected lens can record in 10-bit log. Options change with the lens and iPhone model.

How do I connect Vectra Studio on my Mac?

On the iPhone, open Settings → Remote and turn on Vectra Studio, then allow Local Network access when iOS asks. Open Vectra Studio on a Mac on the same network, pick the camera in the sidebar, choose Connect and enter the 6-digit code shown on the iPhone. Each code works once; after that the Mac reconnects by itself. If the camera doesn't appear, check that both devices are on the same Wi-Fi and that Local Network access is on for Vectra in the iPhone's Settings → Privacy & Security.